As at 03/20/2024
Pinnaxio Farm is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing information (processed securely through payment processors).
- Order Information: Details of products purchased and order history.
- Demographic Information: Age, gender, and preferences (if provided).
2. How We Use Your Information
Pinnaxio Farm uses your personal information for the following purposes:
- To process and fulfill orders.
- To communicate with you regarding your orders and inquiries.
- To improve our services and enhance customer experience.
- To send promotional materials if you have opted in to receive them.
- To comply with legal obligations and protect our rights.
3. Legal Basis for Processing
We process personal information based on the following legal grounds:
- Consent: Where you have given explicit consent for us to process your data for specific purposes.
- Contractual Necessity: To fulfill obligations under a contract with you.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or disclosure. This includes encryption, secure storage, and restricted access to authorized personnel only.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Data Portability: Request transfer of your personal data to another organization.
To exercise these rights, please contact us at data@pinnaxio.com.
7. Sharing Your Information
We do not sell or trade your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies, under strict confidentiality agreements.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@pinnaxio.com
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Pinnaxio Farm with your personal information!