Pinnaxio Farm is committed to protecting the personal data of our customers, employees, and partners. This Data Protection Policy outlines how we collect, use, store, and protect personal information in compliance with applicable data protection laws.
1. Scope of the Policy
This policy applies to all personal data collected by Pinnaxio Farm, including data obtained through our website, email communications, and other interactions.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing information (processed securely through payment gateways).
- Order Information: Details of products purchased and order history.
- Demographic Information: Age, gender, and preferences (if provided).
3. How We Use Your Information
Pinnaxio Farm uses your personal data for the following purposes:
- To process and fulfill orders.
- To communicate with you regarding your orders, inquiries, and promotions.
- To improve our services and enhance customer experience.
- To comply with legal obligations and protect our rights.
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for us to process your data for specific purposes.
- Contractual Necessity: To fulfill obligations under a contract with you.
- Legal Compliance: To comply with applicable laws and regulations.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. This includes encryption, secure storage, and restricted access to authorized personnel only.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Data Portability: Request transfer of your personal data to another organization.
To exercise these rights, please contact us at support@pinnaxio.com.
8. Third-Party Sharing
We do not sell or trade your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies, under strict confidentiality agreements.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
10. Policy Updates
We may update this Data Protection Policy from time to time. Changes will be posted on our website, and the updated policy will take effect immediately upon posting.
11. Contact Us
If you have any questions or concerns about this Data Protection Policy or our data practices, please contact us at: info@pinnaxio.com